Last Updated: December 3, 2018
We are not responsible for the content or privacy practices on any website not operated by the Company to which the Site links or that links to the Site.
We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:
• Help make the Site easier for you to use by not having to enter information more than once.
• Help you quickly find information, products and services.
• Help us create content that is most relevant to you.
• Alert you to new information, products and services that we offer.
Registration and Ordering
Before using certain parts of the Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including, but not limited to, your name, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organization's country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Site, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
Several locations of the Site permit you to enter your email address for purposes including, but not limited to: (i) registration for a contest or sweepstakes; (ii) requests by you to us to notify you of new brands, new product styles, or product sizes; and (iii) sign up for email newsletters and specials. Your participation in a contest or sweepstake is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest and sweepstake winners and to award prizes. We may post on the Site the names and cities of contest and sweepstake winners. By entering a contest or sweepstake, you may be opting in to receive our email newsletter and specials offers and this will be disclosed in the official rules governing the contest or sweepstake.
In connection with the Websites, Park Avenue Apparel, LLC may collect information in the following ways:
• Through forms filled out by a user on one of the Websites
• Through entries made by the user in blogs and other forums on one of the Websites
• Through the maintenance and analysis of web server logs
• Via email and other communications between a user and one of the Websites
No Collection of Information from Children
We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age thirteen (13). Elsewhere on the Site; you have represented and warranted that you are either eighteen (18) years of age or using the Site with the supervision of a parent or guardian. If you are under the age of thirteen (13), please do not submit any personal information to us, and rely on a parent or guardian to assist you.
Types of Information Collected
Please note that we work with external sources to include advertisements and other similar-type engagements on the Site and the Websites. To the extent third parties place advertising on the Site and the Websites, such third parties may utilize cookies or other technological means within the advertising to collect and utilize non-personally identifiable information.
How We Use the Information We Collect
The information we collect is (i) used to communicate with you about your product orders, (ii) used to improve the content of the Site and our Websites, (iii) used to customize the content and/or layout of our page for each individual visitor, (iv) used by us to contact consumers for marketing purposes, (v) disclosed when legally required to do so at the request of governmental authorities conducting an investigation, (vi) used to verify or enforce compliance with the policies governing our Site and/or our Websites and applicable laws or to protect against misuse or unauthorized use of our Site and/or Websites.
In addition, we will use your personal information to communicate with you about your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to (i) register for a contest or sweepstake, (ii) request us to notify you of new brands, new product styles, or product sizes, and/or (iii) sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
Also take note, every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer's Internet Protocol address (IP address). The domain name and IP address reveal nothing personal about you other that the IP address from where you have accessed our Site. We use this information to examine our traffic in aggregate and to investigate misuse of the Company's network, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals. Our web servers do not record email addresses of the visitors.
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
With identity theft being a continuing problem, it has become increasingly common for unauthorized individuals to send email messages to consumers, purporting to represent a legitimate company such as a bank or on-line merchant, requesting that the consumer provide personal, often sensitive content. Sometimes, the domain name of the email address from which the email appears to have been sent, and the domain name of the website requesting such content, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive content is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity has come to be known as "phishing."
We will never request your password or social security number via email. If you receive an email or other correspondence requesting that you provide any sensitive content such as your credit card information via email or to a website that does not seem to be affiliated with our Site or websites, or that otherwise seems suspicious to you, please do not provide such content, and report such request to us.
Upon your request, we will (a) correct or update your personal information, (b) stop sending emails to your email address, and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by contacting Customer Service at 1-800-250-4255 or by email at firstname.lastname@example.org.
Please do not email your credit-card number or other sensitive information.
Your product comes with a 30-day unconditional money-back guarantee for fit and product satisfaction.
Finding your perfect fit is our top priority, so exchanges are free! For your first order, if you need to exchange for a different size please call Customer Service to speak with a fit specialist at (800)-250-4255 within 30 days of delivery and we will send you the new size at no charge. It’s so easy to find your perfect fit!
If you would prefer to return vs. exchange, please call Customer Service within 30-days of delivery for an RMA# and free shipping label. Once item(s) are received by us, we will quickly refund the original purchase amount less a $5 warehouse restocking fee.